Reference

Your Data Inside bungaslot

Your account, wallet records and device checks are handled under this Privacy Policy before you enter the lobby or open Live Dealer Lobby, Aviator or Bonanza Gold.

Account dataDANA recordsOVO logsGoPay checksQRIS receipts
bungaslot Your Data Inside bungaslot
CONTACT PATHS

Three Ways To Ask Us

Fast privacy help matters when your phone number changes, a QRIS receipt needs checking or you want to see what account data we hold.

Live chat Use live chat from your account menu for privacy questions that need identity checks. Our team is available 10:00-22:00 WIB and may ask you to confirm phone, email or recent wallet activity.
Email privacy desk Send privacy requests to the address shown in your account help panel when you need correction, copy or deletion checks. Add your registered phone number and do not include card photos or unrelated documents.
Account message Open Account > Help > Privacy Request to leave a logged message inside your profile. This path ties your request to the right account without asking you to repeat sensitive wallet details.
DATA CONTROLS

Six Privacy Controls We Use

Privacy is handled inside daily operations, not only in legal wording. We separate account details from public lobby activity, limit internal access to staff who need it, and use transaction records to…

Account setup

When you create an account, we collect details needed to identify you, run login checks and contact you about your profile. Keep your phone number current so privacy replies reach the correct owner.

Wallet records

DANA, OVO, GoPay and QRIS activity is recorded to match deposits, withdrawals and account balance questions. We use reference codes, timestamps and status messages rather than publishing wallet details in the lobby.

Device signals

We may read browser type, IP address, session time and device behaviour to protect logins and detect unusual access. On mobile web, you can clear site cookies through your browser settings.

Cookie choices

Cookies help remember language, session state and cashier flow. If you block them, parts of login, QRIS receipt matching or live table access may ask for extra verification before continuing.

Retention checks

We keep account and transaction records only as long as needed for account safety, dispute handling and legal duties. Older records are reviewed for removal, masking or continued storage when required.

Change requests

You can ask us to correct profile data, explain stored records or assess deletion. We verify identity first, then reply through chat, email or the account message path.

Common Privacy Questions Answered

Your privacy questions usually come up during account setup, cashier checks or device changes. The answers below explain how we handle requests, what proof we may ask for and how your data connects to DANA, OVO, GoPay and QRIS records.

We collect account details such as phone number, email, login records, device signals and wallet references. This helps us identify you, protect access and respond when you ask about privacy or cashier activity.

Yes. We record payment references, status messages, timestamps and wallet type so deposits and withdrawals can be matched to your account. We do not turn those wallet details into public lobby profile data.

Use Account > Help > Privacy Request or contact live chat between 10:00-22:00 WIB. We verify your identity first, then explain what records we can provide and any retention limits that apply.

Yes, you can request a correction through live chat, email or the account message path. We may check a recent login, wallet reference or security question before changing contact details on your profile.

Device and browser data helps us spot unusual account access, protect wallet actions and keep sessions working. If your device changes often, we may ask for an extra check before sensitive actions continue.

We keep transaction records for account safety, dispute handling and legal duties. When those reasons no longer apply, records may be deleted, masked or stored in a restricted form based on internal review.

Start with the privacy request path inside your account, or use live chat during 10:00-22:00 WIB. Include your registered phone number and the payment rail involved if the concern relates to wallet records.